This morning the garage door was unable to close for some time. There was an issue with one of the sensors. This problem has been resolved. We have reviewed security camera footage to confirm no unauthorised individuals had entered the premises. We will continue to monitor the garage door.
The website notifications tests have completed. You will not receive any more test notifications after this one. Whenever the website is updated, you will be informed.
The trustees are working to implement a new access control system that will include an intercom at the main entrance that can both be controlled by mobile phone (by calling an owner, only SA phone numbers) and by mobile app (over internet). This system will also include new access control panels that no longer require physical tokens. Once the negotiations with suppliers have completed, we will inform you of the migration planning.
After a few hiccups the security audit has been completed and all currently enabled security tags are accounted for. If you experience issues with your security tags, please connect with security@thevillagehoutbay.com.
The maintenance team has been experimenting with durable replacement materials for the atrium handrails. We have found a suitable solution that we will implement over the next 2 months. This new solution will be as maintenance free as possible and will last easily another 10 years.
Next week the maintenance team will start cleaning and priming the beach-facing facade of the building. The steel beams and railings will be made rust-free and coated in pink primer. As soon as the painting of the atrium interior has completed, the facade will receive its final coat of paint.
Please be aware that on Friday 8 November the garage door will be repaired. No vehicles can enter or exit the basement between 10.00 and 12.30.
Note: Before we can validate a tag for a tenant, we need the owner to send us a message with the tenant name and details. I can verify if someone is an owner on the list that Kevian gave me, but I have no other means to validate a tenant. You can send your tenant confirmation to security@thevillagehoutbay.com
In response to your questions: Please note that the incidents in recent weeks were not break-ins, but rather cases where individuals obtained an owner’s or tenant’s access tag. Even with 24/7 security, this type of incident is challenging to prevent, as our staff cannot recognize every resident in the building. To prevent these incidents, it is essential that we all—Body Corporate and residents alike—manage our access tags securely. As part of the ongoing security audit, we will ensure that only…
Despite our best efforts, we have identified that one or more unauthorized individuals have gained access using one of our security tags. They have brazenly used these tags to enter the basement, and we recently discovered that, for the second time in just a few weeks, property has been stolen. We must take strong measures to ensure the security and safety of our building, your belongings, and your well-being. To determine which tags were used and to disable these, we need to…